At Herbert Murray we understand that when a loved one dies arranging the funeral can seem daunting. Most people have never experienced having to arrange a funeral before and simply do not know where to begin. With this and the feelings of emotional upset can be extremely overwhelming.

We are here to guide and support you throughout your journey. We are available to answer any questions you may have on 0161-962-3456 or alternatively you can read the following guides in your own time.

In all circumstances, we strongly recommend you contact Herbert Murray Funeral Directors as soon as possible. That way we can support and guide you through the process. We will take as much information as you are comfortable giving and will be at hand to make the funeral arrangements when you are ready. You can do this by coming into our office or we can make the arrangements in the comfort of your own home.

It is important that you know we are here to support you and that you are not alone during this difficult time.

If the death is expected and occurs at home you will need to contact the doctor as soon as possible to certify the death.
The doctor will either issue a Medical Certificate of Cause of Death, or if it is an out of hours Doctor they may issue an intent to sign the Medical Certificate. This is usually available the following day to be collected from the Doctors surgery.
After you have spoken to the Doctor you should call Herbert Murray Funeral Directors as soon as possible, we will then arrange to bring your loved one into our care. Our dedicated team will guide you through each step of the way and be at hand to answer any questions you may have. We operate a 24 hour service for bringing your loved one into our care. We appreciate it can be extremely difficult for you to see your loved one leave their place of rest, we will be sensitive to your personal requests and beliefs and support you and your family.

You will need to make an appointment to register the death once you have obtained the Medical Certificate. See our guide to Registering the death on our information page – here.
Or
• If death occurs at home call your doctor to verify the death
• Call Herbert Murray Funeral Directors to arrange to bring your loved one into care
• Once you have received The Medical Certificate of Cause of Death from the Doctor make an appointment to register the death. See our guide here.

When a person dies in a hospital, nursing home or hospice the process is very similar to the above with the exception that the staff at the hospital, hospice or nursing home will be there to notify the Doctor at the time of death.
We suggest that you call us as soon as possible at Herbert Murray Funeral Directors to arrange to bring your loved one into our care. We will guide you through correct procedure at the time as they can differ between hospitals, hospice’s and nursing homes.
If death occurred in hospital the bereavement department will let you know when the Medical Certificate will be ready for collection.

Or
• Hospital, Nursing home or Hospice will instruct Doctor to verify the death
• Contact Herbert Murray Funeral directors to arrange to bring your loved one into care.
• Once you have received The Medical Certificate of Cause of Death from the Doctor make an appointment to register the death.

Sadly, sometimes the doctor will need to report the death to the coroner. The following are reasons why the coroner may become involved: If the death is unexpected, sudden or the result of an accident or violence. The coroner will need to ascertain the cause of death and may open an investigation. Definite funeral arrangements cannot be made until the coroner gives permission.

See our guide to the coroner on our information page for more details

At Herbert Murray Funeral Directors we want each funeral to be a true and unique reflection of a person’s life. Every person is individual and have individual tastes, we want these to be expressed during the funeral as these are usually the things we love most about them. There are many ways to commemorate a person’s life, some things to consider are


Families can choose to have a recorded piece of music, an organist, bag piper jazz band or solo singers. They can have a classical piece of music or light hearted pieces of music. We will discuss with you at the time if there are any restrictions
Floral tributes can be made into various shapes and sizes. They can range from traditional coffin sprays to more personal tributes. Some example of personal tributes Herbert Murray have had over the years have been guitars, spades, horse’s head and military badges.
Order of service allow mourners to follow the service and a unique commemoration to the deceased. They allow mourners to follow the service and can include poems and photos that are special to the family. In addition to order of service we can provide memorial cards, bookmarks and condolence books.
Families who want to favour a unique tribute to a person’s life can let their imagination go wild when it comes to hobbies and pastimes. Some examples of past funerals at Herbert Murray Funeral Directors have included picture coffins, pink hearses, fairy lights around the coffin, Dr Who themed funeral, funeral procession being driven around football stadiums, wellies on top of the coffin…
Herbert Murray Funeral Directors can source specialist vehicles for funerals. These can range from the traditional Horse Drawn Carriage to a motor bike hearse. If your loved one was passionate about vehicles let us know and we can let you know what options are available

PRODUCTS

Coffins

For many, choosing the right coffin can be a difficult decision. We are able to support you when making this choice. By listening to your wishes we will be able to guide you to a coffin which is a unique and fitting tribute to your loved one. Our coffins range from Traditional coffins to bespoke coffins. Here are some examples of the coffins we have in our range. Please feel free to contact us to see our full range.

Ashes Caskets

We offer a range of ashes caskets to ensure that when you are ready to make the decision of where your loved ones ashes will rest they are suitably taken care of. Below shows traditional caskets and urns, biodegradable ashes boxes and we also have a range of keepsake products.

Jewellery & Mementos

We can arrange to have a beautifully bespoke memento of your loved one. This can be made in various ways such as an item of jewellery, teddy bears or cushions… please feel free to call us to discuss in more detail

Memorials

We will help you to arrange a suitable memorial for your loved one and will be able to discuss this and support you during the funeral arrangement.

COSTS

We encourage you to call us to go through a no obligation estimate of costs. At Herbert Murray Funeral Directors we are aware that funerals are often an unexpected expense. We will provide you with an honest and fair estimate and will remain discreet always. We know that not everyone has the same budget when it comes to arranging funerals. No matter what choices you make we assure you we will treat your loved one with the upmost dignity and respect at all times.

You can arrange for a solicitor or a bank to pay the final balance of the funeral, however the responsibility for the payment will remain with our client.

Our costs are made up of the following:

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    Professional Services

    Including suitable advice and guidance. Liaising with third parties and arranging all personnel required for the attendance of the funeral.

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    Supplementary charges

    including transportation and preparation if the deceased, bringing the deceased into care and the use of the chapel of rest.

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    Coffin or casket

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    Additional Extras

    Limousines, embalming, additional mileage and scatter tubes or Ashes Caskets

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    Third Party Fees

    These are classed as disbursements and are the payments we pay on your behalf. Such as Crematorium and cemetery fees, Minister and Church fees. Flowers, order of service and obituary notice.

At Herbert Murray Funeral Directors we require the Third Party fees as a deposit payment as these payments are made before the funeral takes place. We expect the remainder of the balance to be paid in full 30 days after the funeral has taken place.

Please let us know if there is any aspect of our invoice you are unsure of.

Also, please let us know if you expect the balance of the funeral to be paid by their estate.
Here at Herbert Murray we offer pre-paid funeral plans. Please contact us to discuss this.

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